Sector: IT solutions (software/apps/platforms)

The COVID-19 pandemic has shown the growing importance for destinations to digitalise their services. Many tourist destinations in the Alps consist of a lot of smaller businesses, which are having difficulties in transitioning into digitalisation. Unfortunately, platforms where they can offer their services at a fair rate, are rare.

With Alturos' JAMES, we are giving regions a great tool to make a big leap towards digitalising their touristic services for their visitors - even for small tourist destinations. JAMES is a digital travel assistant with the following core features:
-James is a great way to get informed about important information in a destination, like road closures, avalanche danger or even COVID-19 updates
-Accommodation, transport, experiences and events can be purchased easily in a one-stop shop
-Customers get personalised information along their customer journey
-Storytelling: James is a great tool to find stories about the region and to get inspired. James will optimise which stories should be displayed for each user
-Available as a progressive web app and iOS app (Android coming soon)

Some problems we are solving:
-Providing a tool to market the region professionally on the internet with a state-of-the-art user experience
-Keeping revenue in the region
-Possibility to sell all of the services online so that the region is not dependant on 3rd party shop operators, who can dictate their margin
-Informing guests in the region about COVID-19 updates